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Assertiveness at Work: A Practical Guide to Handling Awkward Situations (Second Edition) - Softcover

Ken Back

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9780077073787: Assertiveness at Work: A Practical Guide to Handling Awkward Situations (Second Edition)

Synopsis

A self-training book designed to meet managers' needs for work situation applications. The authors introduce ideas of assertiveness and provide practical suggestions for developing assertiveness in a range of familiar situations, in a way that minimises conflict and stress.

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