The Assertive Trainer: A Practical Handbook on Assertiveness for Trainers and Running Assertiveness Courses (MCGRAW HILL TRAINING SERIES)

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9780077090777: The Assertive Trainer: A Practical Handbook on Assertiveness for Trainers and Running Assertiveness Courses (MCGRAW HILL TRAINING SERIES)
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Intended to enable trainers to set up and run effective assertiveness courses, as well as develop their own assertiveness, this text demonstrates how assertiveness can contribute to the effectiveness of any training and includes practical examples, hints, tips and checklists.

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Willis, Liz; Daisley, Jenny
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