Achieving Best Practice - Softcover

Fiona Westwood

Softcover

ISBN 10: 0077097491 ISBN 13: 9780077097493

Publisher: McGraw-Hill Professional, 2000

The professional sector is coming under increasing pressure from a variety of quarters. Not only is the external market place becoming more competitive and price sensitive, but also clients are becoming more informed and more critical of the professional advice they receive. Based on the author's extensive work with professionals across the board, this book provides the reader with the practical help needed to manage professionals and their firms effectively. It looks at leadership skills and management processes, how to develop and maintain a client focus, future strategies, shaping the firm and affecting change and growth.

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About the Author:

Fiona Westwood has over 20 years of experience as a solicitor and now runs her own management and training consultancy -- Westwood Associates. She specialising in strategic planning and management development for a broad range of professional firms and her direct pragmatic style has resulted in a reputation for excellence and value. She writes regularly for business and professional publications and is frequently invited to speak and host seminars at UK and international conferences. Fiona is based in Glasgow.

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