Examines customer expectations in the e-business environment, looks at emerging best practices, and provides a step by step outline for achieving a successful transformation. Softcover.
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Peter Morath is an e-business expert with American Management Systems, working on strategy consulting for customer care & billing, customer value management and electronic commerce for telecom operators and financial institutions. He previously worked for Siemans and Actis on the development of banking software. He is the author of success @e-business which sold over 4000 copies within 6 months of publication. Peter is based in Niedernhausen, Germany.
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Seller: Antiquariat Armebooks, Frankfurt am Main, Germany
Taschenbuch. Condition: Gut. 280 Seiten McGraw-Hill 2001 : Peter Morath - Perfect tb WB-0GH3-5QDL Sprache: Englisch Gewicht in Gramm: 481. Seller Inventory # 110954
Quantity: 1 available