Survival @ E-Speed: Transformation Guide for Profitable Internet & Mobile Business - Softcover

Morath, Peter

 
9780077098384: Survival @ E-Speed: Transformation Guide for Profitable Internet & Mobile Business

Synopsis

Examines customer expectations in the e-business environment, looks at emerging best practices, and provides a step by step outline for achieving a successful transformation. Softcover.

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About the Author

Peter Morath is an e-business expert with American Management Systems, working on strategy consulting for customer care & billing, customer value management and electronic commerce for telecom operators and financial institutions. He previously worked for Siemans and Actis on the development of banking software. He is the author of success @e-business which sold over 4000 copies within 6 months of publication. Peter is based in Niedernhausen, Germany.

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