MP Service Management with Service Model Software Access Card (The Mcgraw-hill/Irwin Series in Operations and Decision Sciences)

3.5 avg rating
( 2 ratings by Goodreads )
 
9780077841201: MP Service Management with Service Model Software Access Card (The Mcgraw-hill/Irwin Series in Operations and Decision Sciences)
View all copies of this ISBN edition:
 
 

The eighth edition continues to acknowledge and emphasize the essential uniqueness of service management. The text is organized in four parts: Part One: Understanding Services, which provides a historical context as well as distinguishes the distinctive characteristics of service operations; Part Two: Designing the Service Enterprise, which covers designing the service enterprise to support the competitive strategy; Part Three: Managing Service Operations that details topics such as Managing Capacity, Demand and Waiting Lines and Service Supply Relationships and; Part Four: Quantitative Models for Service Management that addresses forecasting and managing service inventory.

"synopsis" may belong to another edition of this title.

About the Author:

James Fitzsimmons received a B.S.E. in industrial engineering from the University of Michigan, an M.B.A. from Western Michigan University, and a Ph.D. with distinction from the University of California at Los Angeles. Dr. Fitzsimmons has held faculty appointments at UCLA, California State University–Northridge, the University of New Mexico, Boston University Overseas Graduate Program, California Polytechnic State University at San Luis Obispo, and the Helsinki School of Economics and Business. His research in the area of emergency ambulance location won the Stan Hardy Award in 1983 for the best paper published in the field of operations management. A computer program, CALL, has been used worldwide to plan emergency ambulance systems. Dr. Fitzsimmons is a registered professional engineer in Michigan and has held industrial engineering positions at Corning Glass Works and Hughes Aircraft Company. He served in the U.S. Air Force as an officer in charge of base construction projects.

"About this title" may belong to another edition of this title.

Top Search Results from the AbeBooks Marketplace

International Edition
International Edition

1.

Fitzsimmons
ISBN 10: 0077841204 ISBN 13: 9780077841201
New Quantity Available: 8
International Edition
Seller:
Bookshub
(Karol Bagh, India)
Rating
[?]

Book Description Condition: New. New. International edition. Different ISBN and Cover image but contents are same as US edition. Perfect condition. Customer satisfaction our priority. Seller Inventory # ABE-OCT-103023

More information about this seller | Contact this seller

Buy New
US$ 26.43
Convert currency

Add to Basket

Shipping: FREE
From India to U.S.A.
Destination, rates & speeds
International Edition
International Edition

2.

Fitzsimmons
ISBN 10: 0077841204 ISBN 13: 9780077841201
New Quantity Available: 8
International Edition
Seller:
EBOOKSTORE2010
(New Delhi, ND, India)
Rating
[?]

Book Description Condition: Brand New. New. SoftCover International edition. Different ISBN and Cover image but contents are same as US edition. Customer Satisfaction guaranteed!!. Seller Inventory # SHUB103023

More information about this seller | Contact this seller

Buy New
US$ 26.48
Convert currency

Add to Basket

Shipping: FREE
From India to U.S.A.
Destination, rates & speeds
International Edition
International Edition

3.

FITZSIMMON
ISBN 10: 0077841204 ISBN 13: 9780077841201
New Softcover Quantity Available: 10
International Edition
Seller:
MK Traders
(Ghaziabad, India)
Rating
[?]

Book Description Softcover. Condition: Brand New. INTERNATIONAL EDITION, Brand New,Softcover,International Edition,Cover & ISBN may be different from US edition. But Contents are same as US Edition. Printed in English Language, We may ship the books form UPS, DHL & Fedex. NO CD AND ACCESS CODE. We Do not Ship APO FPO AND PO BOX address. Satisfaction Guaranteed. Seller Inventory # RAN0000002160

More information about this seller | Contact this seller

Buy New
US$ 8.79
Convert currency

Add to Basket

Shipping: US$ 19.57
From India to U.S.A.
Destination, rates & speeds
International Edition
International Edition

4.

Fitzsimmons
ISBN 10: 0077841204 ISBN 13: 9780077841201
New Softcover Quantity Available: 8
International Edition
Seller:
Basi6 International
(Irving, TX, U.S.A.)
Rating
[?]

Book Description Condition: Brand New. New, SoftCover International edition. Different ISBN and Cover image but contents are same as US edition. Excellent Customer Service. Seller Inventory # ABEUSAOCT18-103023

More information about this seller | Contact this seller

Buy New
US$ 28.65
Convert currency

Add to Basket

Shipping: FREE
Within U.S.A.
Destination, rates & speeds
International Edition
International Edition

5.

James A. Fitzsimmons; Mona J. Fitzsimmons; Sanjeev Bordoloi
Published by U.S.A.: McGraw-Hill/Irwin (2013)
ISBN 10: 0077841204 ISBN 13: 9780077841201
New Soft cover Quantity Available: > 20
International Edition
Seller:
Greenland Texts
(Mongkok, KL, Hong Kong)
Rating
[?]

Book Description U.S.A.: McGraw-Hill/Irwin, 2013. Soft cover. Condition: New. Dust Jacket Condition: New. International Edition. Limit ONSALE! Low price guarantee! The book is the brand new international edition textbook with the different ISBN and cover design. The book main content black/white printed in full English as same as the corresponding original US edition. Fast shipments will sent out by DHL/UPS or standard post mail with tracking numbers in one to two working days after the orders confirmed. Seller Inventory # ABE-16556424499

More information about this seller | Contact this seller

Buy New
US$ 29.98
Convert currency

Add to Basket

Shipping: US$ 5.98
From Hong Kong to U.S.A.
Destination, rates & speeds
International Edition
International Edition

6.

James A. Fitzsimmons; Mona J. Fitzsimmons; Sanjeev Bordoloi
Published by McGraw-Hill/Irwin
ISBN 10: 0077841204 ISBN 13: 9780077841201
New Soft cover Quantity Available: > 20
International Edition
Seller:
Sizzler Texts
(Pasadena, CA, U.S.A.)
Rating
[?]

Book Description McGraw-Hill/Irwin. Soft cover. Condition: New. Dust Jacket Condition: New. International Edition. **INTERNATIONAL EDITION** Read carefully before purchase: This book is the international edition in mint condition with the different ISBN and book cover design, the major content is printed in full English as same as the original North American edition. The book printed in black and white, generally send in twenty-four hours after the order confirmed. All shipments go through via USPS/UPS/DHL with tracking numbers. Great professional textbook selling experience and expedite shipping service. Seller Inventory # ABE-16556726933

More information about this seller | Contact this seller

Buy New
US$ 29.95
Convert currency

Add to Basket

Shipping: US$ 9.99
Within U.S.A.
Destination, rates & speeds
International Edition
International Edition

7.

Fitzsimmons
ISBN 10: 0077841204 ISBN 13: 9780077841201
New Quantity Available: 1
International Edition
Seller:
Aree Buttan
(Bangkok, -, Thailand)
Rating
[?]

Book Description Condition: Brand New. This is INTERNATIONAL EDITION, Brand New, 8 edition, , color Printing, Softcover International Edition., High-Quality paper, Printed in English. Ships from multiple locations to WORLDWIDE customer. We CANNOT ship to APO/FPO/PO BOX address.3-5 BUSINESS DAYS EXPRESS SHIPPING VIA UPS / FEDEX/ DHL FOR USA, CANADA, EUROPE,ASIA AND AUSTRALIA CUSTOMER. The international edition will has different ISBN and Cover design from US edition. Occasionally, international textbooks may come with different exercises at the end of chapters. Restricted sales disclaimer wordings //Not for Sales in USA and Canada// are printed on the cover of the book. It is legally to use the international edition in North America. Seller Inventory # 105107

More information about this seller | Contact this seller

Buy New
US$ 32.90
Convert currency

Add to Basket

Shipping: US$ 19.00
From Thailand to U.S.A.
Destination, rates & speeds
International Edition
International Edition

8.

Fitzsimmons
ISBN 10: 0077841204 ISBN 13: 9780077841201
New Quantity Available: 1
International Edition
Seller:
store5559
(Park Ridge, IL, U.S.A.)
Rating
[?]

Book Description Condition: Brand New. Brand New, 8 edition, , color Printing, Softcover International Edition., GET IT FAST within 2-5 business days by UPS/DHL worldwide express with Tracking Number. Book is printed in English. NO PO Box, APO, FPO address. This is international edition. The international edition will has different ISBN and Cover design from US edition. Occasionally, international textbooks may come with different exercises at the end of chapters. Restricted sales disclaimer wordings //Not for Sales in USA and Canada// are printed on the cover of the book. It is legally to use the international edition in North America. We may ship the books from Asian regions for inventory purpose. Seller Inventory # 5107

More information about this seller | Contact this seller

Buy New
US$ 44.50
Convert currency

Add to Basket

Shipping: US$ 10.00
Within U.S.A.
Destination, rates & speeds
International Edition
International Edition

9.

James A. Fitzsimmons; Mona J. Fitzsimmons; Sanjeev Bordoloi
ISBN 10: 0077841204 ISBN 13: 9780077841201
New Softcover Quantity Available: 5
International Edition
Seller:
TM Books
(San Francisco, CA, U.S.A.)
Rating
[?]

Book Description Softcover. Condition: New. Brand New INTERNATIONAL EDITION, 4-6 days shipping! Same contents as the US edition with 3-5 days shipping. CD/DVD or access codes may not be included. Seller Inventory # 9781259010651

More information about this seller | Contact this seller

Buy New
US$ 67.00
Convert currency

Add to Basket

Shipping: US$ 4.00
Within U.S.A.
Destination, rates & speeds
International Edition
International Edition

10.

International Edition
Published by International Edition
ISBN 10: 0077841204 ISBN 13: 9780077841201
New Paperback Quantity Available: 1
International Edition
Seller:
Campustexxts
(Vicksburg, MI, U.S.A.)
Rating
[?]

Book Description International Edition. Paperback. Condition: New. International Edition. Very fast shipping. Receive your book in 2-7 business days if you checkout with expedited shipping. We take pride in our customer service, please contact us if you have any questions regarding the listing. Seller Inventory # in-us-9780077841201

More information about this seller | Contact this seller

Buy New
US$ 67.52
Convert currency

Add to Basket

Shipping: US$ 3.50
Within U.S.A.
Destination, rates & speeds

There are more copies of this book

View all search results for this book