Lotus Notes Answers: Certified Tech Support

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9780078820458: Lotus Notes Answers: Certified Tech Support

Lotus Notes is a "groupware" software product that allows many people in any sized company - using various types of computer - to access a large database that may contain many different types of data, using one easy interface. The strength of Lotus Notes is that it allows a company to organize their data exactly as they need it. It automatically presents the user with the most up-to-date data without the user having to understand or attend to any of the details. This text provides answers to specific problems users most frequently encounter in Lotus Notes. The questions are distilled from Corporate Software's 200,000 calls a month. The book is divided into chapters, each covering a different area of the program, for example: installation, security, linking and embedding. The guide begins with the "Top Tech Terrors" which are the most asked tech support questions, followed by other related questions and answers. Each question and answer is approximately one to one and a half pages in length.

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