Windows 95 Answers! Certified Tech Support

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9780078823992: Windows 95 Answers! Certified Tech Support

This is a reference to Windows 95, this guide covers: installation; setting up; customizing and optimizing; printing; mulitmedia; and integration with the Internet. Features of the book include: a "Top Ten FAQs" chapter from Stream International's database (appearing as the first chapter of the book); an "@at-a-Glance" page at the beginning of every chapter which sets the stage and provides an overview of the chapter's contents; the text is further annotated by "Author Notes, Tips and Warnings" - special pieces of wisdom that supplement the straight how-tos; a "Time-Saving Tricks" chapter, with the emphasis on undocumented material; and a listing of the most common error messages and their solutions in the final chapter.

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From the Back Cover:

Windows 95 Answers! Certified Tech Support A Whole Book for Less Than the Price of One Support Call! Q:How can I get reliable tech support solutions to Windows 95 without paying $30 to $150 a pop? A: Hang up the phone and get this book! For just $25 (less than you'd pay for one tech support call!) you'll get 400 answers to the most commonly asked Windows 95 questions, fresh from the databases of Stream International--the world's largest third-party tech support organization! Completely revised and updated, this Second Edition is a must for every Windows 95 user. Whether your question is simple or complex, Windows 95 Answers! Certified Tech Support holds the expertise of Stream's 4,000 technical support professionals to help you: Locate answers in seconds! Inside are more than 400 succinct answers based on actual tech support calls. They're arranged alphabetically by key term for fast, easy access. Discover answers to the ten most frequently asked questions about using Windows 95. Sharpen your Windows 95 skills faster than you can sharpen a pencil--with sidebars, tips, cautions, and a special tear-out command card. Preview chapters easily using the quick, at a Glance descriptions. Find help-fast! An exceptionally comprehensive and completely cross-reference index points your way. When it comes to finding tech support for Microsoft's popular operating system, there's only one answer you really need: Windows 95 Answers! Certified Tech Suuport, Second Edition. ABOUT THE AUTHORS: Martin S. Matthews and Carole Boggs Matthews are the best-selling authors of more than a dozen computer books, including Office 97 Answers! Certified Tech Support. Martin's most recent book is Web Publishing with FrontPage 97 They have been working with software for over 25 years and are experts in Windows, graphic design, and desktop publishing.

About the Author:

Martin S. Matthews (Freeland, WA) has over 30 years of computing experience. Marty has also held management and executive-level positions in several companies. He has been both a company president of a 45-person firm for six years and a vice president of finance of a 500-person firm for seven years. In these positions Marty could see the need for and use of the end products of computing. Marty has been writing computer-related books for over 15 years.

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Martin S. Matthews, Carole B. Matthews
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