Office 97 Answers! Certified Tech Support - Softcover

Matthews, Martin S.; Matthews, Carole Boggs

Softcover

ISBN 10: 0078824036 ISBN 13: 9780078824036

Publisher: McGraw-Hill Osborne Media, 1997

Synopsis

Provides answers to over four hundred of the most commonly asked questions about Microsoft Office 97, based on actual tech support phone calls

About this title

Review

Office 97 Answers! Certified Tech Support provides an alphabetical list of over 400 common questions and problems that Microsoft Office 97 users may confront. Many of these questions, such as "What is the difference between appointments, meetings, and events?" in Outlook or "How do I select certain records from my database?" in Access, provide task-oriented mini-tutorials that will extend your Office 97 skills. Throughout the guide, questions are well chosen and the technical quality is excellent.

The indexes, which will make or break a volume of this type, are also very detailed. In addition to a lengthy standard index, there's also an "Action Index" that lets you quickly find how to execute common Office 97 tasks. Overall, with its appealing format and solid content, this book meets the authors' goal of providing a help desk in a book.

From the Back Cover

office 97 Answers! Certified Tech Support. A Whole Book of Office 97 Answers for Less Than the Price of One Support Call! Question: Why pay 30, 100, 150, or even more for one phone call to tech support when you can have ALL the tech support answers at your fingertips for under 25? Answer: There's no reason to spend wads of money on tech support when this valuable, reader-friendly book gives you over 400 answers to the most commonly asked Office 97 questions, fresh from the databases of Stream International--the world's largest third-party tech support organization. Have a question abot Word, Excel, Access, PowerPoint, or Outlook 97? Need solutions for dealing with Office 97's new Web features or its product integration capabilities? Inside, you'll find quick, to-the-point answers that help you solve most every Office 97 problem at a glance. Whether your question is simple or complex, you'll have the expertise of Stream's 4,000 technical support professionals on your side as you: Locate the answer you need in mere seconds! Inside are over 400 expert answers--based on actual tech support calls--arranged alphabetically and by key term for fast access. Discover the answers to the ten most frequently asked questions about using Office 97. Sharpen your Office 97 skills more quickly than you can sharpen a pencil--sidebars, tips, warnings, and time-saving tricks show you how. Preview chapters easily using the quick, at-a-glance descriptions. Find help--fast! An exceptionally comprehensive and completely cross-referenced index points your way.

About this edition

• Publisher: McGraw-Hill Osborne Media
• Publication date: 1997
• ISBN 10: 0078824036
• ISBN 13: 9780078824036
• Binding: Paperback
• Number of pages: 470