Service Support (It Infrastructure Library Series) - Softcover

Central Computer And

  • 4.17 out of 5 stars
    18 ratings by Goodreads
 
9780113300150: Service Support (It Infrastructure Library Series)

Synopsis

This work draws together the advice provided in the five core books by CCTA on service support. It covers: change management; configuration management; help desk management; problem management; software release and rollout; and an explanation of the links between the disciplines.

"synopsis" may belong to another edition of this title.