Items related to The Introduction to the ITIL Service Lifecycle Book
Synopsis
This publication is your gateway to ITIL. It explains the basic concept of IT Service Management and the place of ITIL, introducing the new lifecycle model, which puts into context all the familiar ITIL processes from the earlier books. This title introduces ITSM and ITIL, explains why the service lifecycle approach is best practice in today's ITSM, and makes a persuasive case for change. After showing high level process...
- PublisherThe Stationery Office
- Publication date2007
- ISBN 10 0113310617
- ISBN 13 9780113310616
- BindingPaperback
- LanguageEnglish
- Number of pages238
- Rating
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The Introduction to the Itil Service Lifecycle Book
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Stationery Office Books (TSO), 2007
ISBN 10: 0113310617
ISBN 13: 9780113310616
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The official introduction to the ITIL service lifecycle
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TSO, United Kingdom, Norwich, 2007
ISBN 10: 0113310617
ISBN 13: 9780113310616
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The Introduction to the ITIL Service Lifecycle Book
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