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The Service Operation Key Element Guide is a handy reference guide to the core Service Operation publication. It discusses ITIL and its evolution and the need for the Service Lifecycle approach. The title examines what is meant by best practice framework, how this relates to common practice, and what compliance means. The main focus of the Key Element Guide is to provide an overview of the principles, objectives, and key elements of Service Operation as well as an overview of the Service performance balance, the Service Operation functions and Operation planning.
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Book Description The Stationery Office, 2008. Condition: Good. Shows some signs of wear, and may have some markings on the inside. Seller Inventory # GRP83370295
Book Description The Stationery Office, 2008. Paperback. Condition: Used; Good. **SHIPPED FROM UK** We believe you will be completely satisfied with our quick and reliable service. All orders are dispatched as swiftly as possible! Buy with confidence!. Seller Inventory # 3226643
Book Description The Stationery Office, 2008. Paperback. Condition: Very Good. Dispatched daily from the UK. Seller Inventory # mon0000010148
Book Description TSO, 2008. Condition: very good. Seller Inventory # M00113311184-V