This publication, 'Passing your ITIL Foundation Exam - 2nd Edition' is endorsed by APM Group, the official ITIL Accreditor, and is suitable for those taking the foundation exam. It has been updated in line with the new 2009 syllabus. This publication provides an overview of the purpose, objectives and format of the examination. It offers a top level introduction to understanding the Service Lifecycle and each of the five components of the Lifecycle to help candidates pass the foundation exam and the Version 2 to Version 3 Bridging Exam.
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Christian F Nissen
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Book Description The Stationery Office. PAPERBACK. Book Condition: New. 0113312067 New Condition. Bookseller Inventory # NEW6.0039627
Book Description The Stationery Office, 2009. Paperback. Book Condition: New. Bookseller Inventory # P110113312067