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Operational Support and Analysis ITIL V3 Intermediate Capability Handbook - Softcover

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Softcover
ISBN 10: 0113312083 ISBN 13: 9780113312085
Publisher: The Stationery Office, 2009

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Synopsis

This guide provides a quick reference to the processes covered by the ITIL V3 Operational Support and Analysis syllabus. It is designed as a revision aid for students taking the ITIL Capability qualification for Operational Support and Analysis, and as a handy portable reference source for practitioners who work with these processes. Key Features - Authored and quality assured by itSMF UK, Endorsed by the APM Group and Follows the ITIL Intermediate Capability Operational Support and Analysis Syllabus

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  • PublisherThe Stationery Office
  • Publication date2009
  • ISBN 10 0113312083
  • ISBN 13 9780113312085
  • BindingPaperback
  • LanguageEnglish
  • Number of pages140

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ISBN 10:  0113312091 ISBN 13:  9780113312092
Publisher: The Stationery Office, 1808
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