ITIL Lifecycle Suite, 2011 Edition (5 Volume Set) - Softcover

Randy A. Steinberg; David Cannon; Vernon Lloyd; Lou Hunnebeck; Stuart Rance

Softcover

ISBN 10: 0113313233 ISBN 13: 9780113313235

Publisher: TSO, The Stationery Office, 2021

Synopsis

ITIL is the most widely recognized framework for IT service management in the world, used by thousands of organizations - small and large - from both public and private sectors. This suite of five core ITIL publications provides best-practice guidance across the entire IT service management lifecycle, and includes ITIL Service Strategy, ITIL Service Design, ITIL Service Transition, ITIL Service Operation and ITIL Continual Service Improvement. These publications offer a practical step-by-step approach to the management of IT services. Buy them as a full publication set for a significant cost saving against purchasing the titles individually.

About this title

About the Author

AXELOS mission is to make professionals in project management, IT service management and cyber resilience more effective with certifications and guidance. These methods, including ITIL®, PRINCE2®, MSP® and a collection of best practice products are adopted by private, public and voluntary sectors in more than 150 countries to make both individuals and organizations work more effectively.

Edition details

• Publisher: TSO, The Stationery Office
• Publication date: 2021
• Language: English
• ISBN 10: 0113313233
• ISBN 13: 9780113313235
• Binding: Paperback
• Edition number: 2
• Number of pages: 1960