Key Element Guide Itil Service Strategy (Pack of 10)

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9780113313655: Key Element Guide Itil Service Strategy (Pack of 10)

The 'Key Element Guide Service Strategy' provides a handy reference to the content contained within the core 'ITIL Service Strategy' guidance and summarises its key elements.

Service Strategy is a view of ITIL that aligns business and IT so that each brings out the best in the other. It ensures that every stage of the Service Lifecycle stays focused on the business case and relates to all the companion process elements that follow.

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Cabinet Office
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ISBN 10: 0113313659 ISBN 13: 9780113313655
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