Planning, Protection and Optimization: ITIL 2011 Intermediate Capability Handbook (Single Copy)

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9780113314546: Planning, Protection and Optimization: ITIL 2011 Intermediate Capability Handbook (Single Copy)

Updated in line with the 2011 editions and Planning, Protection and Optimization (PPO) syllabus this quick reference guide will help you study for the PPO module of the ITIL intermediate capability qualification. It is a handy, portable reference source for practitioners who work with these processes.

Authored and quality assured by itSMF UK.

Part of a four-book series covering the Intermediate Capability syllabus.

A practical, portable, pocket-sized reference book, ideal for ITIL practitioners

"synopsis" may belong to another edition of this title.

Product Description:

This guide provides a quick reference to the processes covered by the ITIL V3 PPO syllabus. It is designed as a study aid for students taking the ITIL Capability qualification for PPO, and as a handy portable reference source for practitioners who work with these processes.

"About this title" may belong to another edition of this title.

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