Business Process Change: A Business Process Management Guide for Managers and Process Professionals - Softcover

Harmon, Paul

Softcover

ISBN 10: 0128158476 ISBN 13: 9780128158470

Publisher: Morgan Kaufmann, 2019

Synopsis

Business Process Change: A Business Process Management Guide for Managers and Process Professionals, Fourth Edition, provides a balanced view of the field of business process change. Bestselling author and renowned expert in the field Paul Harmon offers concepts, methods, cases for all aspects, and phases of successful business process improvement. Students and professionals alike will benefit from the comprehensive coverage and customizable, integrated approach to broad business process management that focuses on improving efficiency and productivity. In this updated Edition, particular attention is paid to the impact of disruptive technology on business and the need for agile transformation.

• Covers Business Process Management Systems and the integration of process redesign and Six Sigma
• Explores how different process elements fit together, including the human aspects of process redesign
• Presents best-practice methodologies that can be applied and tailored to an organization’s specific needs
• Offers invaluable, detailed case studies demonstrating how these key methods are implemented

About this title

About the Author

Paul Harmon is a cofounder and executive editor at Business Process Trends, an internationally popular website that provides a variety of free articles, columns, surveys and book reviews each month on trends, directions, and best practices in business process management. He is also a cofounder, chief methodologist, and principal consultant of BPTrends Associates, a professional services company providing executive education, training, and consulting services for organizations interested in understanding and implementing business process management. At the same time Mr. Harmon serves as a Senior Consultant for AI with Cutter Consortium.

From the Back Cover

Business Process Change: A Business Process Management Guide for Managers and Process Professionals, 4th edition

Best-selling resource on all aspects and phases of successful BP improvement, updated and supplemented with valuable case studies.

Paul Harmon

Enterprise Alignment, San Francisco, CA, USA

This new fourth edition of Business Process Change provides a balanced view of the field of business process change. Bestselling author and renowned expert in the field Paul Harmon offers concepts, methods, and cases for all aspects and phases of successful business process improvement. Students and professionals alike will benefit from the comprehensive coverage and customizable, integrated approach to broad business process management, with a focus on improving efficiency and productivity to achieve any organization’s mission. In the Fourth Edition, particular attention is paid to the impact of disruptive technology on business and the need for agile transformation.

• Covers Business Process Management Systems and the integration of process redesign and Six Sigma
• Explores how all the different process elements fit together, including the human aspects of process redesign
• Presents best-practice methodology, which can be applied and tailored to an organization’s specific needs
• Offers invaluable, detailed case studies demonstrating how these key methods are implemented

About the Author

Paul Harmon is a co-founder and executive editor at Business Process Trends, an internationally popular website that provides a variety of free articles, columns, surveys, and book reviews each month on trends, directions and best practices in business process management. He is also a co-founder, chief methodologist, and a principal consultant of BPTrends Associates (BPTA), a professional services company providing executive education, training, and consulting services for organizations that are interested in understanding and implementing business process management.

Related Elsevier Titles

• Cummins, Building the Agile Enterprise, 2nd ed., September 2016, 9780128051603
• Liebowitz, Successes and Failures of Knowledge Management, June 2016, 9780128051870
• Williams, Business Intelligence Strategy and Big Data Analytics, April 2016, 9780128091982
• Von Rosing, et al., The Complete Business Process Handbook: Body of Knowledge from Process Modeling to BPM, vol. 1, December 2014, 9780127999593
• Long, Process Modeling Style, March 2014, 9780128009598

Edition details

• Publisher: Morgan Kaufmann
• Publication date: 2019
• Language: English
• ISBN 10: 0128158476
• ISBN 13: 9780128158470
• Binding: Paperback
• Edition number: 4
• Number of pages: 534