Leading Six Sigma: A Step by Step Guide Based on Experience With Ge and Other Six Sigma Companies - Hardcover

Snee, Ronald D.; Hoerl, Roger Wesley

Hardcover

ISBN 10: 0130084573 ISBN 13: 9780130084576

Publisher: Ft Pr, 2002

Synopsis

Leading Six Sigma is the complete guide to leading quality initiatives in your company. Top Six Sigma consultant Ronald Snee and GE quality leader Roger Hoerl demonstrate how to deploy a Six Sigma plan that reflects your unique organization, and key lessons learned from the world's best implementations. Coverage includes every facet of Six Sigma leadership: strategy, goal setting, metrics, training, roles/responsibilities, processes, reporting, rewards, ongoing review, and much more.

About this title

About the Author

DR. RONALD D. SNEE is Principal in Tunnell Consulting's Performance Excellence Practice, which offers Six Sigma consulting, training, facilitation, and implementation, in addition to other process-improvement approaches. He has an outstanding record of leadership in process and organizational improvement in a wide range of industries, including telecommunications, insurance, financial services, newspapers, clinical diagnostics, and chemical and plastics manufacturing. He designed DuPont's first company-wide continuous improvement curriculum.

Dr. Snee has earned the American Society for Quality's highest honor, the Shewhart Medal, and served as a member of the Malcolm Baldrige National Quality Award Criteria Team.

DR. ROGER W. HOERL is a long-time leader in GE's renowned Six Sigma initiative. As Manager of GE R&D's Applied Statistics Lab, he partners on research projects with GE businesses ranging from NBC and GE Capital to GE Aircraft Engines and GE Power Systems. He has implemented Six Sigma in a wide range of GE processes, from corporate audit to delinquent credit card tracking. A Fellow of both the American Statistical Association (ASA) and the American Society for Quality (ASQ), he won ASQ's 2001 Brumbaugh Award for the published paper with the greatest impact on industrial quality control applications.

Snee and Hoerl are also co-authors of Statistical Thinking: Improving Business Performance, an innovative guide to the strategic use of data and statistics in solving business problems.

From the Back Cover

In Leading Six Sigma, two of the world's most experienced Six Sigma leaders offer a detailed, step-by-step strategy for leading Six Sigma initiatives in your company. Top Six Sigma consultant Dr. Ronald D. Snee and GE quality leader Dr. Roger W. Hoerl show how to deploy a Six Sigma plan that reflects your organization's unique needs and culture, while also leveraging key lessons learned by the world's most successful implementers.

Snee and Hoerl share leadership techniques proven in companies both large and small, and in business functions ranging from R&D and manufacturing to finance. They also present a start-to-finish sample deployment plan encompassing strategy, goals, metrics, training, roles and responsibilities, reporting, rewards, and management review.

Whether you're a CEO, line-of-business leader, or a project leader, Leading Six Sigma gives you the one thing other books on Six Sigma lack: a clear view from the top.

* The right projects, the right people Identifying your company's most promising Six Sigma opportunities and leaders * How to hit the ground running Providing leadership, talent, and infrastructure for a successful launch * From launch to long-term success Implementing systems, processes, and budgets for ongoing Six Sigma projects * Getting the bottom-line results that matter most Measuring and maximizing the financial value of your Six Sigma initiative * Four detailed case studies: What works and what doesn't Avoiding the subtle mistakes that can make Six Sigma fall short.

Proven techniques for leading successful quality initiatives.

• The Six Sigma guide designed specifically for business leaders
• Co-authored by Dr. Roger W. Hoerl, a leader in implementing Six Sigma at GE
• Draws on Six Sigma experiences at over 30 leading companies
• Covers the entire Six Sigma lifecycle, from planning onward
• Presents new solutions for overcoming the cultural resistance to Six Sigma initiatives

Leading Six Sigma offers an insider's view of what it really takes to lead a successful Six Sigma initiative, drawing on the authors' experience at the top levels of the world's largest and most challenging organizations.

Dr. Ronald D. Snee shares experiences drawn from executive-level consulting at over 30 major companies. Dr. Roger W. Hoerl teaches powerful lessons from his experience in pioneering Six Sigma throughout GE during the Jack Welch era. Together they offer unprecedented executive guidance on the issues most crucial to senior managers, covering every stage from planning through ongoingmanagement.

Snee and Hoerl offer practical solutions for the cultural challenges and human resistance that face any executive seeking to initiate Six Sigma or improve an existing program. They even explain how and when to "wind down" initiatives, transitioning Six Sigma to a "fact of life" that doesn't require the support of a massive centralized infrastructure.

"This is a truly insightful and well-researched book on Six Sigma by two of the leading experts in the field. Theirroadmap for successful deployment is supported by the experiences of major corporations, including GE and Honeywell. Itis extremely well presented in a step-by-step manner and backed up by real business-case examples. Bravo to the authors inbringing us a book that should be at the ready reach of leadership of organizations and the practitionersof Six Sigma. It reminded me so much of 'In Search of Excellence' as far as its potential impact on the way businessescan be successful."—William J. Hill, Ph. D.
Research Fellow & Six Sigma MBB Program Leader
Honeywell International

"Leading Six Sigma promises dramatic performance improvement and significant bottom line results for businesses. So... why is there so much variation in the actual impact that the many businesses that are pursuing Six Sigma are experiencing? Leading Six Sigma reveals the root causes. Ron Snee and Roger Hoerl, two respected and seasoned practitioners, take readers beyond the technical 'methods-and-tools' view of Six Sigma and instead focus their practical insights on what leaders must do to unlock the transforming power of Six Sigma. Their advice is not theoretical but rather distilled to proven approaches based on their experiences as consultant and GE insider. Whether you are engaged in Six Sigma now or are tempted to launch the initiative, this book will help you do it right."—Eric Mattenson
VP, Six Sigma Quest Diagnostics
Formerly Six Sigma Process Leader for GE Capital

"Leading Six Sigma does an excellent job of explaining the value of using Six Sigma to drive business performance and giving practical guidance for implementation. Ron Snee and Roger Hoerl have made it simple, understandable, and compelling. The examples they use from different companies such as GE and Grace prove without question that Six Sigma works in companies of very different sizes and cultures. If you are interested in upgrading the capabilities of the people in your company, improving its performance quickly, and positioning it for better results in the future, read this book!"—Paul J. Norris
Chairman, President, and CEO
W. R. Grace & Co.

"Ron Snee and Roger Hoerl are to be congratulated on writing a book that draws from their diverse firsthand experience with Six Sigma deployment. Much has been written about the DMAIC project implementation strategy, but Snee and Hoerl present a compelling, four-step initiative implementation strategy that goes beyond the boilerplate recommendations. They stand firm on the things that do and don't work, as well as offer options on things that may or may not work based on the implementing organization's current situation. This book is a invaluable resource for organizations in any stage of their deployment."—Dr. Steven P. Bailey
Certified Master Black Belt
DuPont Global Services
Past President
American Society for Quality

"Leading Six Sigma is a good reference for your progress—from deployment through sustaining momentum to integration into your process-management system. Snee and Hoerl capture the essence of the leadership, commitment, and resource deployment necessary to make Six Sigma successful." —Bill Schroer
VP of Operations and Manufacturing Strategy
Trane American Standard Companies

Edition details

• Publisher: Ft Pr
• Publication date: 2002
• ISBN 10: 0130084573
• ISBN 13: 9780130084576
• Binding: Hardcover
• Language: English
• Edition number: 1
• Number of pages: 250