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Synopsis
This skills-focused introduction to supervision captures the reality of supervising in the 2000s. Using a lively, conversational style, it explains the job of supervisor and features a wide range of examples of how supervisors operate in real situations. The focus is on key skills needed for effective supervision--e.g., goal-setting, delegating, budgeting, interviewing, negotiating, counseling, coaching, conducting groups meetings, and handling grievances. Rich in experiential opportunities, it features lots of vignettes and visual stimuli to make concepts come alive, as well as self-assessment exercises and insights from dozens of real supervisors at a variety of companies all over North America. Defining the Supervisor's Job. Understanding Supervisory Challenges in The 21st Century. Establishing Goals. Designing and Implementing Controls. Solving Problems And Making Decisions. Organizing an Effective Department. Acquiring The Right People. Appraising Employee Performance. Motivating Your Employees. Providing Effective Leadership. Communicating Effectively. Supervising Groups And Work Teams. Handling Conflict, Politics, And Negotiations. Dealing With Change And Stress. Disciplining Employees. the Supervisor's Role in Labor Relations. Personal Development. For new supervisors and first-line managers.
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From the Back Cover
This skills-focused introduction to supervision captures the reality of supervising in the 2000s. Using a lively, conversational style, it explains the job of supervisor and features a wide range of examples of how supervisors operate in real situations. The focus is on key skills needed for effective supervision--e.g., goal-setting, delegating, budgeting, interviewing, negotiating, counseling, coaching, conducting groups meetings, and handling grievances. Rich in experiential opportunities, it features lots of vignettes and visual stimuli to make concepts come alive, as well as self-assessment exercises and insights from dozens of real supervisors at a variety of companies all over North America. Defining the Supervisor's Job. Understanding Supervisory Challenges in The 21st Century. Establishing Goals. Designing and Implementing Controls. Solving Problems And Making Decisions. Organizing an Effective Department. Acquiring The Right People. Appraising Employee Performance. Motivating Your Employees. Providing Effective Leadership. Communicating Effectively. Supervising Groups And Work Teams. Handling Conflict, Politics, And Negotiations. Dealing With Change And Stress. Disciplining Employees. the Supervisor's Role in Labor Relations. Personal Development. For new supervisors and first-line managers.
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- PublisherPrentice Hall
- Publication date2000
- ISBN 10 013025441X
- ISBN 13 9780130254412
- BindingPaperback
- LanguageEnglish
- Edition number3
- Number of pages549
- Rating
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Supervision Today
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Prentice Hall (edition 3), 2000
ISBN 10: 013025441X
ISBN 13: 9780130254412
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Supervision Today! (3rd Edition)
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Condition: Good. [ No Hassle 30 Day Returns ][ Ships Daily ] [ Underlining/Highlighting: NONE ] [ Writing: NONE ] [ Edition: third ] Publisher: Prentice Hall Pub Date: 6/22/2000 Binding: Paperback Pages: 549 third edition. Seller Inventory # 6705780
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Supervision Today! (3rd Edition)
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Supervision Today
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