Troubleshooting the PC: With A+ Preparation (2nd Edition)

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9780130416759: Troubleshooting the PC: With A+ Preparation (2nd Edition)

For courses in PC Troubleshooting and Repair and A+ Certification Preparation. This text provides real-world coverage of PC troubleshooting and coverage of the topics required to pass the A+ PC technician exam. It shows students how to become successful PC technicians by offering comprehensive coverage of both old and new technology and plenty of real-world applications.

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From the Back Cover:

The fast pace of computer technology requires constant learning. To be effective, technicians must be familiar with both old and new technology. In one easy-to-read volume, Troubleshooting the PC provides everything needed to successfully troubleshoot a personal computer and its peripherals. The text covers hardware, operating systems and environments (DOS, Windows 3.XX, Windows 95/98, and Windows NT), and applications.

The A+ Certification is critical to the success of a PC technician. Throughout this expanded and revised edition, attention is given to the A+ Certification objectives with hands-on exercises and end-of-chapter questions.

New to this edition:

  • Chapter 5, Microprocessors, and Chapter 22, Windows 9X, have been completely revised.
  • Chapter 7, Motherboards, has been expanded to include common chipsets, by both Intel and Via, and chipset software.
  • Expanded coverage of Chapter 23, Windows NT, includes Windows 2000 and Windows XP Additional troubleshooting material is also provided.
  • Chapter 24, Computers Connected to a Network, places more emphasis on networking and troubleshooting of networks as a result of the changes made to the A+ Certification exam.
  • Additional troubleshooting material and end-of-chapter questions have been added in all chapters.
  • Appendix A has been completely revised to reflect changes in the A+ Certification exam.

About the Author:

Patrick Regan has been a PC technician and network administrator/engineer for the past 14 years. He has also taught many computer and network classes at Sacramento local colleges (Heald Colleges and MTI College), conducted considerable formal and informal training while an IT administrator (Heald Colleges) and a product support engineer for the Intel Corporation Customer service, and participated in and led many projects (Heald Colleges and Intel Corporation). For this teaching accomplishments, he received the Teacher of the Year award from Heald Colleges; in addition, he received several recognition awards from Intel. He currently works for Virtual Alert as a network engineer supporting the BioTerrorism Readiness Suite. Currently, he holds many certifications, including Microsoft’s MCSE, MCSA and MCT; COMPTIA’s A+, Network+, Server+, Linux+, Security+, and CTT+; Cisco CCNA; and Novell’s CNE.

 

Over the last couple of years, he has written several books including Troubleshooting the PC, Networking with Windows 2000 and 2003, Linux, Local Area Networks and WANs. Recently, Pat has started a new exciting Acing series which including Acing the A+, Acing the Network+, Acing the Security+, Acing the Server+ and Acing the Linux+.

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