For courses in PC Troubleshooting and Repair and A+ Certification Preparation. This text provides real-world coverage of PC troubleshooting and coverage of the topics required to pass the A+ PC technician exam. It shows students how to become successful PC technicians by offering comprehensive coverage of both old and new technology and plenty of real-world applications.
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The fast pace of computer technology requires constant learning. To be effective, technicians must be familiar with both old and new technology. In one easy-to-read volume, Troubleshooting the PC provides everything needed to successfully troubleshoot a personal computer and its peripherals. The text covers hardware, operating systems and environments (DOS, Windows 3.XX, Windows 95/98, and Windows NT), and applications.
The A+ Certification is critical to the success of a PC technician. Throughout this expanded and revised edition, attention is given to the A+ Certification objectives with hands-on exercises and end-of-chapter questions.
New to this edition:
Patrick Regan has been a PC technician and network administrator/engineer for the past 14 years. He has also taught many computer and network classes at Sacramento local colleges (Heald Colleges and MTI College), conducted considerable formal and informal training while an IT administrator (Heald Colleges) and a product support engineer for the Intel Corporation Customer service, and participated in and led many projects (Heald Colleges and Intel Corporation). For this teaching accomplishments, he received the Teacher of the Year award from Heald Colleges; in addition, he received several recognition awards from Intel. He currently works for Virtual Alert as a network engineer supporting the BioTerrorism Readiness Suite. Currently, he holds many certifications, including Microsoft’s MCSE, MCSA and MCT; COMPTIA’s A+, Network+, Server+, Linux+, Security+, and CTT+; Cisco CCNA; and Novell’s CNE.
Over the last couple of years, he has written several books including Troubleshooting the PC, Networking with Windows 2000 and 2003, Linux, Local Area Networks and WANs. Recently, Pat has started a new exciting Acing series which including Acing the A+, Acing the Network+, Acing the Security+, Acing the Server+ and Acing the Linux+.
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