Principles of Operations Management and Interactive CD - Softcover

Heizer, Jay; Render, Barry

Softcover

ISBN 10: 0130554693 ISBN 13: 9780130554697

Publisher: Pearson College Div, 2000

Synopsis

(Pearson Education) A textbook in operations management featuring a running case study through the entire text. The CD-ROM includes software, video classes, and quizzes. System requirements: color monitor, sound card, Windows 95+, 16 MB RAM, Netscape Navigator or Internet Explorer, CD-ROM drive. Previous edition: c1999. Softcover. DLC: Production management.

About this title

From the Publisher

This text is designed as a briefer, less technical introduction to operations management than the more traditional principles of operations management texts. Available in two versions, the hardcover version includes the Quantitative tutorials and the softcover version does not. Most mathematical techniques are covered in the chapter supplements which are found in both versions.

From the Back Cover

This book provides readers with a state-of-the-art overview of operations management. It shows the fundamental principles of operations and how they relate to effectively producing goods and services. A thorough discussion of service operations recognizes the fact that a dominant proportion of jobs and operations decisions exist in services. Strong global emphasis (includes international, multi-domestic, global, and transnational strategies) demonstrates to readers how world economies tie together. Other chapter topics cover operations and productivity; operations strategy for competitive advantage; operations in a global environment; forecasting; managing quality; statistical process control; 7s: operations technology, the internet, and ERP; human resources and job design; supply chain management; e-commerce and operations management; project management; and maintenance and reliability. For individuals interested in operations management—and the challenges of cultural, ethical, and critical issues in business today.

Edition details

• Publisher: Pearson College Div
• Publication date: 2000
• ISBN 10: 0130554693
• ISBN 13: 9780130554697
• Binding: Paperback
• Language: English
• Edition number: 4
• Number of pages: 753