Synopsis
(Pearson Education) A textbook in operations management featuring a running case study through the entire text. The CD-ROM includes software, video classes, and quizzes. System requirements: color monitor, sound card, Windows 95+, 16 MB RAM, Netscape Navigator or Internet Explorer, CD-ROM drive. Previous edition: c1999. Softcover. DLC: Production management.
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From the Back Cover
This book provides readers with a state-of-the-art overview of operations management. It shows the fundamental principles of operations and how they relate to effectively producing goods and services. A thorough discussion of service operations recognizes the fact that a dominant proportion of jobs and operations decisions exist in services. Strong global emphasis (includes international, multi-domestic, global, and transnational strategies) demonstrates to readers how world economies tie together. Other chapter topics cover operations and productivity; operations strategy for competitive advantage; operations in a global environment; forecasting; managing quality; statistical process control; 7s: operations technology, the internet, and ERP; human resources and job design; supply chain management; e-commerce and operations management; project management; and maintenance and reliability. For individuals interested in operations management—and the challenges of cultural, ethical, and critical issues in business today.
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Principles of Operations Management and Interactive CD
Seller: GuthrieBooks, Spring Branch, TX, U.S.A.
Seller rating 5 out of 5 stars
Paperback. Condition: Good. 4th. Trade Paperback. Good. General used condition. Evident wear and creases. Missing CD-ROM. Text block clean and unmarked. Tight binding. Seller Inventory # GL16A28473