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Synopsis
This volume introduces concepts designed to augment Total Quality Management (TQM). It discusses process engineering, the application of systems analysis techniques to the study of human processes and Computer Aided Process Re-engineering (CAPR) technology.
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From the Publisher
This volume introduces -- for managers and technicians alike -- two innovative concepts designed to augment the basically non-scientific and philosophical Total Quality Management (TQM) and Continuous Improvement approaches to business improvement (CI) -- 1) Process Engineering -- the application of systems analysis techniques to the study of human processes, and 2) Computer Aided Process Re-engineering (CAPR) Technology -- a highly graphical, object-oriented technology designed to facilitate...
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- PublisherPrentice Hall
- Publication date1994
- ISBN 10 0130791792
- ISBN 13 9780130791795
- BindingHardcover
- LanguageEnglish
- Edition number1
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Automating Business Process Reengineering: Breaking the TQM Barrier
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Automating Business Process Reengineering : Breaking the TQM Barrier
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Prentice Hall PTR, Paramus, NJ, U.S.A., 1994
ISBN 10: 0130791792
ISBN 13: 9780130791795
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