A complete guide to developing the knowledge and skills you need to influence people: your colleagues, your supervisors, your organization, and your customers.This book distills 50 years of professional and academic literature on "how to get to the top." Learn the fundamentals of both verbal and non-verbal communication, and techniques for managing the impression you make in a wide variety of work and social situations. Learn techniques to become more assertive, speak in public, and run meetings. Learn the right way to criticize, how to influence a group, and how to develop long-term strategies for increasing your power within the organization.New and upwardly-mobile managers.
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Book Description Prentice Hall PTR, 1996. Textbook Binding. Book Condition: New. book. Bookseller Inventory # 013090614X