Breakthrough Thinking in Total Quality Management

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9780130908209: Breakthrough Thinking in Total Quality Management

Shows professional TQM facilitators and trainers how to convert the available technology, knowledge, values, goals and good ideas of TQM into more effective, results-oriented practice. Integrates the power of the Breakthrough Thinking concepts; provides a full perspective on establishing a TQM program and follow-up; describes how to integrate TQM into other organizational functions and needs; summarizes techniques and tools available. 6 x 9.

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This innovative volume shows how to integrate Breakthrough Thinking™ concepts with all of an organization's TQM technology, knowledge, values, and goals to develop better strategies for competing in the currently intensifying global market. Shows HOW to convert all the available technology, knowledge, values, goals and "good ideas" of TQM into more effective, results-oriented practice. Explains 1) that using traditional TQM methodologies and focusing on small incremental improvements -- rather than breakthroughs into new levels of productivity and into new market areas -- is not sufficient by itself; and 2) that HOW an individual or group proceeds to work on a particular project significantly affects the quality and quantity of the results obtained.

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Hoffherr, Glen D.; Moran, John W.; Nadler, Gerald
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