Consumer Economics: Issues and Behaviors - Hardcover

Goldsmith, Elizabeth B.

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9780130989741: Consumer Economics: Issues and Behaviors

Hardcover

ISBN 10: 0130989746 ISBN 13: 9780130989741

Publisher: Pearson College Div, 2004

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This book provides and up-to-date look at the consumer movement and the intricacies of consumer behavior. Incorporates Internet and e-commerce, media and advertising, consumer consumption shifts, diet and health consumption, and coverage of fraud and identity theft. For those in customer service, marketing, and sales, and anyone interested in consumer science.

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From the Back Cover:

Today's consumer is operating in a much more complex marketplace than could ever have been envisioned by Adam Smith, founding father of modern economics, who argued that consumers—not kings or parliaments—should rule nations. There is no doubt that the consumer is still sovereign, but controlling resources is becoming increasingly difficult. This text examines and explains the issues surrounding the modern consumer.

Highlights include:

Student-based examples such as landlord-tenant disputes, sorting through credit card and cellular phone offers, purchasing cars and vehicle repairs, and choosing travel and various other "deals" wisely
Internet and e-commerce is well-documented
Introduces the circular flow model of consumption from beginning to end
A full chapter on consumption shifts and the consumer movement
State-of-the-art scientific and behavioral knowledge on diets, organically-grown food, genetically altered food, additives, food-related disease, and fast-food versus the slow-food movement
A full chapter on health and wellness
Practical information regarding purchasing homes, cars, insurance, and investments, including warranties and guarantees, product safety and awareness of "get rich quick" schemes
A full chapter on identity theft and how to avoid it

About the Author:

Elizabeth B. Goldsmith (Ph.D., Michigan State University) is Professor of Resource Management and Consumer Economics at Florida State University where she has been the recipient of the University Teaching Award and the Teaching Incentive Award for teaching excellence. Dr. Goldsmith's published writings include journal articles, encyclopedia chapters, and a textbook, Resource Management for Individuals and Families, Second Edition. She has served as associate editor of the Journal of Family and Consumer Sciences, and as an advisor to the Wall Street Journal, the United Nations, and other organizations. Her research interests focus on work and family, women and money, the functioning of the American home, and environmental issues. During a 1992 sabbatical, she conducted research at the White House and the Smithsonian Institution. Since then, she has had grants from the Smithsonian, Duke University, the Hoover Presidential Library, and been a researcher, policy advisor, and guest at the White House. In 1996, she was named Outstanding Alumna of Michigan State University. During a 1999 sabbatical, she conducted research in Ireland and at the JFK Presidential Library in Boston. In 2002-2003 she was featured in the Florida State University Bulletin as a Distinguished Faculty Member. She serves on the editorial board of the International Journal of Consumer Studies and has given speeches in Wales, Mexico, Finland, Sweden, Australia, Malta, England, Northern Ireland, and Germany. She also serves on the editorial board of the Journal of Family and Economic Issues and represents consumers on the Board of Trustees of the National Association of Insurance Commissioners and the Florida Motor Vehicle and Repair Council.

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