Synopsis
This book blends the latest in strategic OM issues with proven analytic techniques. While maintaining its perspective on the big picture and the strategic importance of operations, this edition shifts its overall approach to a process orientation—both service and manufacturing. Industrial Engineers and Production and Operations Managers.
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About the Author
Larry P. Ritzman is the Thomas J. Galligan, Jr. Professor in Operations and Strategic Management at Boston College.
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Operations Management: Processes and Value Chains
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Operations Management: Processes and Value Chains
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