This book provides a complete and realistic approach to applying ISO 9000 standards to software and the management of software development. It teams an ISO 9000/Quality expert (Oskarsson) with a traditional software development guru (Glass) to bridge the gap between what the standard requires and what building quality software is really about.
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The ISO 9000 standard, as it applies to the software industry, is becoming increasingly important as many European firms now require it. This book is a "what to do" and "how to do it" guide to applying the ISO 9000 standard to building quality software. Covers what the ISO 9000 standard is, how it is to be applied to software development, where it stands in the overall world of software quality approaches, and what has happened in specific applications of the standard. Also explains why adherence to the standard does not necessarily guarantee a quality software product, and offers insight needed to supplement ISO 9000 and improve its chances of accomplishing a quality product.
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