Book by Heizer, Jay
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Key Benefit: This best-selling book focuses on ten critical decisions — both strategic and tactical — that managers must make for meeting customer needs and increasing productivity in a dynamic, global economy. Key Topics: Combining a solid quantitative approach with a solid managerial issues approach, this comprehensive — yet accessible — introduction to productions and operations management provides up-to-date coverage of every P/OM topic — from reengineering to teams, to Total Quality Management ideas, to layout, to finite scheduling to technology.
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