Organizational Behavior for the Hospitality Industry

3.67 avg rating
( 3 ratings by Goodreads )
 
9780132447379: Organizational Behavior for the Hospitality Industry
View all copies of this ISBN edition:
 
 

Organizational Behavior for the Hospitality Industry is the most recent organizational behavior text that focuses on the hospitality industry, delving into the concepts that are relevant to students who plan to enter the hospitality industry. Hospitality organizations today must achieve excellence in human relations, and that success starts with quality organizational behavior. The book is organized into three sections: organizational behavioral essentials, the individual and the organization, and key management tasks. Additionally, each key topic includes detailed exercises, providing students with the hands-on experience they'll need in order to succeed in the industry.

 

  • Covers key trends in the hospitality industry, including the quality of customer service, the use of technology, diversity, and team-based approaches to organizational behavior.
  • Hospitality industry expert cases – leaders in the hospitality industry discuss their personal experiences, providing students with valuable industry insight and expertise.
  • End-of-chapter exercises that help students actively experience various aspects of the hospitality industry.
  • PowerPoint slides for each chapter, giving instructors a lively and colorful tool to enhance their lectures
  • "synopsis" may belong to another edition of this title.

    Buy New View Book
    List Price: US$ 187.60
    US$ 73.53

    Convert currency

    Shipping: US$ 4.99
    Within U.S.A.

    Destination, rates & speeds

    Add to Basket

    Top Search Results from the AbeBooks Marketplace

    1.

    Berger, Florence; Brownell, Judi
    Published by Pearson
    ISBN 10: 0132447371 ISBN 13: 9780132447379
    New PAPERBACK Quantity Available: 1
    Seller:
    Cloud 9 Books
    (Wellington, FL, U.S.A.)
    Rating
    [?]

    Book Description Pearson. PAPERBACK. Condition: New. 0132447371 New Condition. Seller Inventory # NEW99.3047337

    More information about this seller | Contact this seller

    Buy New
    US$ 73.53
    Convert currency

    Add to Basket

    Shipping: US$ 4.99
    Within U.S.A.
    Destination, rates & speeds

    2.

    Florence Berger; Judi Brownell
    Published by Pearson (2008)
    ISBN 10: 0132447371 ISBN 13: 9780132447379
    New Softcover Quantity Available: 1
    Seller:
    Irish Booksellers
    (Portland, ME, U.S.A.)
    Rating
    [?]

    Book Description Pearson, 2008. Condition: New. book. Seller Inventory # M0132447371

    More information about this seller | Contact this seller

    Buy New
    US$ 151.28
    Convert currency

    Add to Basket

    Shipping: US$ 3.27
    Within U.S.A.
    Destination, rates & speeds

    3.

    Florence Berger/ Judi Brownell
    Published by Prentice Hall (2008)
    ISBN 10: 0132447371 ISBN 13: 9780132447379
    New Hardcover Quantity Available: 1
    Seller:
    Revaluation Books
    (Exeter, United Kingdom)
    Rating
    [?]

    Book Description Prentice Hall, 2008. Hardcover. Condition: Brand New. 1st edition. 425 pages. 9.25x7.00x0.75 inches. In Stock. Seller Inventory # 0132447371

    More information about this seller | Contact this seller

    Buy New
    US$ 270.78
    Convert currency

    Add to Basket

    Shipping: US$ 9.62
    From United Kingdom to U.S.A.
    Destination, rates & speeds

    4.

    Florence Berger
    Published by Pearson (2008)
    ISBN 10: 0132447371 ISBN 13: 9780132447379
    New Hardcover Quantity Available: 1
    Seller:
    Books Express
    (Portsmouth, NH, U.S.A.)
    Rating
    [?]

    Book Description Pearson, 2008. Hardcover. Condition: New. 1. Ships with Tracking Number! INTERNATIONAL WORLDWIDE Shipping available. Buy with confidence, excellent customer service!. Seller Inventory # 0132447371n

    More information about this seller | Contact this seller

    Buy New
    US$ 376.73
    Convert currency

    Add to Basket

    Shipping: FREE
    Within U.S.A.
    Destination, rates & speeds

    5.

    Florence Berger; Judi Brownell
    Published by Pearson (2008)
    ISBN 10: 0132447371 ISBN 13: 9780132447379
    New Paperback Quantity Available: 2
    Seller:
    Davinci Book Company, Inc
    (Midland Park, NJ, U.S.A.)
    Rating
    [?]

    Book Description Pearson, 2008. Paperback. Condition: New. NEW TEXTBOOK-SHIPS WITH EMAILED TRACKING. Seller Inventory # Sep18-9780132447379

    More information about this seller | Contact this seller

    Buy New
    US$ 641.89
    Convert currency

    Add to Basket

    Shipping: US$ 3.99
    Within U.S.A.
    Destination, rates & speeds