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Now in its Ninth Edition, Check-in Check-Out remains the leading guide to managing profitable hotel operations. Extensively revised to reflect the industry’s rapid change, it presents rich detail about best practices and future directions, while offering the widest coverage of any book in the field. Students gain an intuitive understanding based on the flow of the guest’s experience: through reservation, arrival, registration, service purchasing, departure, billing, and recordkeeping. The entire rooms division is covered thoroughly, and linked to other hospitality functions, related industries, and the broader economy. Extensive new coverage includes: increased internationalization; green operations; new financing sources; boutique and urban collections; new reservations strategies; and much more. This edition has been streamlined to help students learn more in less time, and contains 150+ exhibits to promote visual learning.
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Book Description Pearson, 2012. Hardcover. Condition: New. Dust Jacket Condition: New. 5th or later Edition, International Edit. New, International Edition , 9th Edition . Premium quality books. Ship via FedEx, UPS, DHL. Delivery time is 3-5 biz days. Seller Inventory # 0132706717
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Book Description Prentice Hall. Condition: New. Brand New. Seller Inventory # 0132706717
Book Description Pearson, 2012. Condition: New. book. Seller Inventory # M0132706717
Book Description Pearson, 2012. Hardcover. Condition: New. Seller Inventory # DADAX0132706717
Book Description Prentice Hall, 2012. Hardcover. Condition: Brand New. 9th edition. 432 pages. 11.07x8.66x0.85 inches. In Stock. Seller Inventory # __0132706717