Even the best managers sometimes find themselves at a loss for words when confronted with difficult bosses, problem employees, unhappy customers, or sensitive issues. Supervisor's Script Book gives you actual word-for-word responses you can use to successfully mediate conflicts, gain support for your initiatives, and stop potentially destructive situations before they undermine your authority and chances for career advancement.
The 176 scripts in this unique management tool will help you quickly and efficiently solve virtually every problem you could face on the job, counter all the responses you're likely to hear, and promote a work atmosphere of mutual respect, cooperation, and enhanced productivity.
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Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.
Condition: Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc. Seller Inventory # 00078112964
Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.
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Seller: Better World Books, Mishawaka, IN, U.S.A.
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Seller: Better World Books, Mishawaka, IN, U.S.A.
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Seller: Better World Books, Mishawaka, IN, U.S.A.
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Seller: Colorado's Used Book Store, Englewood, CO, U.S.A.
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Seller: Tacoma Book Center, Tacoma, WA, U.S.A.
ISBN 0-13-460114-9. Hardback. No dustjacket. Second Printing. Tight sound unmarked copy in Very Good condition with small tear to bottom edge of spine and minor edge wear. Seller Inventory # 117158
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Hardcover. Condition: Fine. Dust Jacket Condition: No Dust Jacket. Edition Unstated. Fine Condition. Text appears to be clean. Pages are white and crisp. Binding is tight. Cover has some corner bumps and dings. Quantity Available: 1. Shipped Weight: Under 1 kilo. Category: Business, Finance & Marketing; ISBN: 0134601149. ISBN/EAN: 9780134601144. Pictures of this item not already displayed here available upon request. Inventory No: 1561050283. Seller Inventory # 1561050283