Even the best managers sometimes find themselves at a loss for words when confronted with difficult bosses, problem employees, unhappy customers, or sensitive issues. Supervisor's Script Book gives you actual word-for-word responses you can use to successfully mediate conflicts, gain support for your initiatives, and stop potentially destructive situations before they undermine your authority and chances for career advancement.
The 176 scripts in this unique management tool will help you quickly and efficiently solve virtually every problem you could face on the job, counter all the responses you're likely to hear, and promote a work atmosphere of mutual respect, cooperation, and enhanced productivity.
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Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.
Hardback. Condition: Good. Every day, supervisors encounter difficult on-the-job conflicts for which they are essentially unprepared. This text gives supervisors word-for-word responses they can use to successfully mediate conflicts, gain support and stop potentially destructive situations. Seller Inventory # 00095842325
Seller: Greenworld Books, Arlington, TX, U.S.A.
Condition: good. Fast Free Shipping â" Good condition. It may show normal signs of use, such as light writing, highlighting, or library markings, but all pages are intact and the book is fully readable. A solid, complete copy that's ready to enjoy. Seller Inventory # GWV.0134601149.G
Seller: Wonder Book, Frederick, MD, U.S.A.
Condition: Good. Good condition. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains. Bundled media such as CDs, DVDs, floppy disks or access codes may not be included. Seller Inventory # N04O-00765
Seller: BooksRun, Philadelphia, PA, U.S.A.
Hardcover. Condition: Very Good. 1. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting. Seller Inventory # 0134601149-11-1
Seller: World of Books Inc, Montgomery, IL, U.S.A.
Hardback. Condition: Good. Every day, supervisors encounter difficult on-the-job conflicts for which they are essentially unprepared. This text gives supervisors word-for-word responses they can use to successfully mediate conflicts, gain support and stop potentially destructive situations. Seller Inventory # CIN0134601149G
Seller: Better World Books, Mishawaka, IN, U.S.A.
Condition: Good. 1st Edition. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Seller Inventory # 4306662-6
Seller: HPB-Red, Dallas, TX, U.S.A.
hardcover. Condition: Good. Connecting readers with great books since 1972! Used textbooks may not include companion materials such as access codes, etc. May have some wear or writing/highlighting. We ship orders daily and Customer Service is our top priority! Seller Inventory # S_471562011
Seller: MatSamstore, Chantilly, VA, U.S.A.
Condition: New. Seller Inventory # MN_6.9M_08-21-26_H0002NOL
Seller: Colorado's Used Book Store, Englewood, CO, U.S.A.
Hardcover. Condition: Good. No Jacket. Light Rubbing/Scuffing to pictorial boards. Clean unmarked pages. All Orders Shipped With Tracking And Delivery Confirmation Numbers. Seller Inventory # 387469
Seller: Tacoma Book Center, Tacoma, WA, U.S.A.
ISBN 0-13-460114-9. Hardback. No dustjacket. Second Printing. Tight sound unmarked copy in Very Good condition with small tear to bottom edge of spine and minor edge wear. Seller Inventory # 117158