"Managing Quality" is a comprehensive introduction to the field of quality management that presents a supply chain theme as the unifying framework for quality improvement.
Differing Perspectives on Quality; Quality Theory; Global Supply Chain Quality and International Quality Standards; Strategic Quality Planning; The Voice of the Customer; The Voice of the Market; Quality and Innovation in Product and Process Design; Designing Quality Services; Managing Supplier Quality in the Supply Chain; The Tools of Quality; Statistically Based Quality Improvement for Variables; Statistically Based Quality Improvement for Attributes; Six-Sigma Management and Lean Tools; Managing Quality Improvement Teams and Projects; Implementing and Validating the Quality System
For quality control managers and/or anyone interested in greater quality management.
"synopsis" may belong to another edition of this title.
FREE shipping within U.S.A.
Destination, rates & speedsSeller: Better World Books, Mishawaka, IN, U.S.A.
Condition: Good. 4th Edition. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages. Seller Inventory # 52664554-6
Quantity: 1 available