Robbins/Judge provide the research you want in the language your students understand. Some topics include management functions; the social sciences; helping employees balance work and other responsibilities; improving people skills; improving customer service; motivational concepts; communication; power and politics; conflict and negotiation; culture; and stress management. Globally accepted and written by one of the most foremost authors in the field, this is a necessary read for all managers, human resource workers, and anyone needing to understand and improve their people skills. ...show less Edition/ 14TH 11 Hardback Prentice Hall, Inc. 01/24/2010
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