Embodying the changing nature of personal selling in America today, this bestselling book shows readers how to achieve long-term success in the field by mastering relationship-building skills and effectively applying modern sales automation technology, and emphasizes the value of investing in quality, long-term relationships that yield repeat business and referrals. Chronicles the evolution of consultative selling, strategic selling, partnering, value added selling, sales force automation and other major developments in personal selling, and focuses on several key person-to-person relationship-building practices that contribute to success in personal selling. Examines the importance of complete and accurate product, company, and competitive knowledge in personal selling, discusses why and how customers buy and explains how to identify prospects, and stresses the concept of a salesperson as advisor, consultant, and partner to buyers. Includes a large number of real-world examples from some of today's most progressive companies, including Home Depot, 3M, Procter & Gamble. For professionals in sales and/or marketing.
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Key Benefit:Embodying the changing nature of personal selling in America today, this bestselling book shows readers how to achieve long-term success in the field by mastering relationship-building skills and effectively applying modern sales automation technology, and emphasizes the value of investing in quality, long-term relationships that yield repeat business and referrals.Key Topics: Chronicles the evolution of consultative selling, strategic selling, partnering, value added selling, sales force automation and other major developments in personal selling, and focuses on several key person-to-person relationship-building practices that contribute to success in personal selling. Examines the importance of complete and accurate product, company, and competitive knowledge in personal selling, discusses why and how customers buy and explains how to identify prospects, and stresses the concept of a salesperson as advisor, consultant, and partner to buyers. Includes a large number of real-world examples from some of today's most progressive companies, including Home Depot, 3M, Procter & Gamble. Market: For professionals in sales and/or marketing.
"About this title" may belong to another edition of this title.
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Condition: Very Good. 4to hardcover 525pp index, colour & b/w illus. very good+. Book Description: For the introductory level course in sales, personal selling, and/or a tele-course in selling. This best-selling, introductory text embodies the changing nature of personal selling today. It shows students how to master vital relationship-building skills and apply modern sales automation technology to achieve long-term success in the field. Seller Inventory # 27950
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