This comprehensive text retains the integrative framework of planning, organizing and controlling and provides end-of-chapter supplements for more rigorous quantitative analysis. The text continues to offer problems which can be solved by the computer and a QSOM software edition of the text is also available. Special features of this fifth edition are increased coverage of international and service operations management, new case-like presentations of companies, issues, and strategies for today's operations managers, optional chapter supplements that cover techniques and methodology at a more rigorous quantitative level, and letters from a CEO of a major service manufacturing operation.
"synopsis" may belong to another edition of this title.
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Condition: Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. In good all round condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,1600grams, ISBN:9780137199150. Seller Inventory # 8746833
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