Manager's Portfolio of Model Performance Evaluations: Ready-to-Use Performance Appraisals Covering All Employee Functions (Book & CD-ROM) - Hardcover

Brandon Toropov

Hardcover

ISBN 10: 0138564515 ISBN 13: 9780138564513

Publisher: Prentice Hall, 1999

Synopsis

Manager’s Portfolio of Model Performance Evaluations will help you handle salary and performance reviews of all kinds quickly, efficiently, and properly, allowing you to focus your time and energy on other work. Just go to the right model that reflects that evaluation you must complete, select the appropriate performance category , and adapt the text and rating materials to your specific situation. You’ll find ready-t-use reviews for secretarial and clerical workers, trainers, technical workers, HR professionals, customer service workers, salespeople, engineers, programmers, administrative and support workers, and managers. You’ll discover the exact words and phrases to use to recognize and motivate exceptional employees; help average employees improve specific performance areas; and fairly – and legally—document the performance issues of employees at risk of termination. In addition, the book features strategies for conducting successful face-to-face meetings, guidelines for preparing a “paper train” for a worker you wish to terminate, plus importation information on sexual and racial discrimination and the rights of disabled employees. You’ll also discover: - Words and phrases to use and those to avoid in an employee review - Standards and rating systems that ensure honest, consistent reviews - Techniques for establishing meaningful performance criteria - Guidelines for what to cover in quarterly, annual, and informational reviews - Advice on making reasonable accommodations and compromises - Sample writing styles to use in evaluations

About this title

From the Publisher:

How This Book Will Help You

Short of firing or laying off an employee, the performance-review process is, for most managers, the single most unpopular part of their professional life.

Reviews are time-consuming, fraught with potential legal perils, and, all too often, the source of unpleasant face-to-face conflicts with disgruntled employees. The salary review is, in all likelihood, the setting for the vast majority of openly antagonistic exchanges between employees and their managers. It's no wonder most managers don't look forward to review time.

Manager's Portfolio of Model Performance Evaluations offers more than 100 model evaluations for employees, as well as strategies for conducting successful face-to-face meetings with employees at all levels and performance categories. It also features important advice on such matters as nondiscriminatory evaluation techniques, disabled employees, and termination. Thanks to its easy-to-find, easy-to-use reference format, this book allows managers to go right to the model that reflects the evaluation they must complete, select the appropriate performance category, and adapt text and rating materials to their own specific situation. They can also review key strategy points before the face-to-face meeting with the employee. The result? Less wasted time, less aggravation, and, perhaps most important, less potential for "static" from the employee during the evaluation process.

This book will let managers handle evaluation and performance-review questions quickly, efficiently, and properly, so they can focus their time and energy on the other pressing projects their organization needs them to complete.

About the Author:

Brandon Toropov is the author of The Art and Skill of Dealing with People, 303 Off-the-Wall Ways to Get a Job, Last-Minute Interview Tips, and numerous other books on business, reference, and career-related topics.

About this edition

• Publisher: Prentice Hall
• Publication date: 1999
• ISBN 10: 0138564515
• ISBN 13: 9780138564513
• Binding: Hardcover
• Edition number: 1
• Number of pages: 446