Items related to What to Ask When You Don't Know What to Say
Synopsis
The promotion you thought was yours was given to someone else. A boss offers you a small raise after a year of hard work and says "take it or leave it." A job interviewer is asking you inappropriate questions. Your great idea for saving your department thousands of dollars was shot down.
Now you can turn tough situations like these into powerful opportunities, thanks to this valuable guide! It provides the exact questions to use - and expected answers - for getting in control of virtually every conceivable on-the-job situation.
For example, you'll discover exactly what to ask when you have to satisfy a demanding boss: What to do when your boss blames you for his mistake ... you receive a low performance rating ... or you're told you don't measure up; survive layoffs or getting fired: What you should ask if you're unjustly fired you're told to lay off members of your staff ... or your salary is frozen; work with difficult people: How to handle a coworker who checks up on your work ... a lazy peer who asks for your help ... or a subordinate who takes up too much of your time; ask for a promotion or a raise: How to respond when you're offered a promotion without more money ... a deserving employee asks for a raise and there's none to give ... or you're asked to choose between reduced pay or a severance package; please troublesome customers: What to say to a customer whose check bounces ... demands special treatment ... or requests a special service your company doesn't provide; Resolve conflicts: How to answer someone who insults or belittles you ... loses his temper ... or uses you as a target of her practical jokes and much more!
Knowing when to turn around a problem situation instead of being caught at a loss for words is one of the secret skills of a great manager. With this resource, you'll have step-by-step guidance for mastering the questioning techniques you need to help resolve problems, turn conflict into compromise, and deflect hostility.
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From the Back Cover
This guide, complete with word-for-word dialogue, contains hundreds of intelligent questions to ask others in all kinds of day-to-day encounters and dealings. (Also available in paper edition ISBN #013-953985-9).
"About this title" may belong to another edition of this title.
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What to Ask When You Don't Know What to Say
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What to Ask When You Don't Know What to Say
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What to Ask When You Don't Know What to Say
Published by
Prentice Hall Direct, 1993
ISBN 10: 0139539778
ISBN 13: 9780139539770
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What to Ask When You Don't Know What to Say
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What to Ask When You Don't Know What to Say : 555 Powerful Questions to Use for Getting Your Way at Work
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What to Ask When You Don't Know What to Say : 555 Powerful Questions to Use for Getting Your Way at Work
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What to Ask When You Don't Know What to Say
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Prentice Hall Trade, U.S.A., 1993
ISBN 10: 0139539778
ISBN 13: 9780139539770
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What To Ask When You Don't Know What To Say
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Hardcover. Condition: As New. Dust Jacket Condition: As New. "The promotion you thought was yours was given to someone else. A boss offers you a small raise after a year of hard work and says "take it or leave it." A job interviewer is asking you inappropriate questions. Your great idea for saving your department thousands of dollars was shot down." "Now you can turn tough situations like these into powerful opportunities, thanks to this valuable guide! It provides the exact questions to use - and expected answers - for getting in control of virtually every conceivable on-the-job situation." "For example, you'll discover exactly what to ask when you have to satisfy a demanding boss: What to do when your boss blames you for his mistake . you receive a low performance rating . or you're told you don't measure up; survive layoffs or getting fired: What you should ask if you're unjustly fired you're told to lay off members of your staff . or your salary is frozen; work with difficult people: How to handle a coworker who checks up on your work . a lazy peer who asks for your help . or a subordinate who takes up too much of your time; ask for a promotion or a raise: How to respond when you're offered a promotion without more money . a deserving employee asks for a raise and there's none to give . or you're asked to choose between reduced pay or a severance package; please troublesome customers: What to say to a customer whose check bounces . demands special treatment . or requests a special service your company doesn't provide; Resolve conflicts: How to answer someone who insults or belittles you . loses his temper . or uses you as a target of her practical jokes and much more!" "Knowing when to turn around a problem situation instead of being caught at a loss for words is one of the secret skills of a great manager. With this resource, you'll have step-by-step guidance for mastering the questioning techniques you need to help resolve problems, turn conflict into compromise, and deflect hostility."--BOOK JACKET.Title Summary field provided by Blackwell North America, Inc. All Rights Reserved Please note the image in this listing is a stock photo and may not match the covers of the actual item. Book. Seller Inventory # 123652043
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What To Ask When You Don't Know What To Say : 555 Powerful Questions To Use For Getting Your Way At Work
Published by
Prentice Hall, Englewood Cliffs, New Jersey, U.S.A., 1993
ISBN 10: 0139539778
ISBN 13: 9780139539770
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First Edition
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What To Ask When You Don*t Know What To Say
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