"synopsis" may belong to another edition of this title.
"About this title" may belong to another edition of this title.
Shipping:
FREE
Within U.S.A.
Book Description Paperback. Condition: new. Paperback. We all have people in our lives who frustrate, annoy or hurt us. Consider those who claim "I'm always right!", workplace bullies, or obsessive personality types. And most of us hurt others occasionally, too. In Difficult Personalities, the authors take common situations and offer strategies to help, including: anger and conflict management; achieving empathy; optimism and assertion; making decisions about difficult relationships. This is a reassuring guide to dealing with the challenging behaviour we encounter daily, as well as with our own. It is an essential resource for understanding, living with or working with people whose behaviour is frustrating, confusing or damaging. We all have people in our lives who frustrate, annoy or hurt us. The authors take common situations and offer strategies, including: anger and conflict management; achieving empathy; optimism and assertion; making decisions about difficult relationships. A guide to dealing with the challenging behaviour we encounter daily, as well as with our own. Shipping may be from multiple locations in the US or from the UK, depending on stock availability. Seller Inventory # 9780143011989
Book Description Paperback. Condition: New. Seller Inventory # DADAX0143011987
Book Description Paperback. Condition: new. Paperback. We all have people in our lives who frustrate, annoy or hurt us. Consider those who claim "I'm always right!", workplace bullies, or obsessive personality types. And most of us hurt others occasionally, too. In Difficult Personalities, the authors take common situations and offer strategies to help, including: anger and conflict management; achieving empathy; optimism and assertion; making decisions about difficult relationships. This is a reassuring guide to dealing with the challenging behaviour we encounter daily, as well as with our own. It is an essential resource for understanding, living with or working with people whose behaviour is frustrating, confusing or damaging. We all have people in our lives who frustrate, annoy or hurt us. The authors take common situations and offer strategies, including: anger and conflict management; achieving empathy; optimism and assertion; making decisions about difficult relationships. A guide to dealing with the challenging behaviour we encounter daily, as well as with our own. Shipping may be from our Sydney, NSW warehouse or from our UK or US warehouse, depending on stock availability. Seller Inventory # 9780143011989
Book Description Paperback. Condition: new. Paperback. We all have people in our lives who frustrate, annoy or hurt us. Consider those who claim "I'm always right!", workplace bullies, or obsessive personality types. And most of us hurt others occasionally, too. In Difficult Personalities, the authors take common situations and offer strategies to help, including: anger and conflict management; achieving empathy; optimism and assertion; making decisions about difficult relationships. This is a reassuring guide to dealing with the challenging behaviour we encounter daily, as well as with our own. It is an essential resource for understanding, living with or working with people whose behaviour is frustrating, confusing or damaging. We all have people in our lives who frustrate, annoy or hurt us. The authors take common situations and offer strategies, including: anger and conflict management; achieving empathy; optimism and assertion; making decisions about difficult relationships. A guide to dealing with the challenging behaviour we encounter daily, as well as with our own. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability. Seller Inventory # 9780143011989