Items related to Process Improvement: The DSMC Approach (PRIMA)
Synopsis
Provides a framework for how to build quality into the Defense Systems Management College (DSMC) by managing and improving processes. Serves as a catalyst to move from thinking about quality to actually doing it in daily jobs. Assists DSMC in taking knowledge about quality management principles and turning it into know-how for daily operations. Describes concepts such as generic strategic planning and strategic process management. Includes information on measurement, reinvention, Baldrige Assessment, Hoshin Planning, and other aspects of information.
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