Used by more than a million students, LOOKING OUT, LOOKING IN, Twelfth Edition, continues its outstanding tradition of combining current information with a fun, reader-friendly voice that links course topics to your everyday life. You'll discover the reasons to improve your interpersonal skills and sharpen your critical understanding of the communication process through diverse and compelling examples that illustrate how communication skills can affect both the world around us and our own lives. Improve your relationships and your future career success, with the only text that offers the tools that have been proven to build better communication skills for almost 30 years!
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Ron Adler is professor emeritus at Santa Barbara City College, where he has taught interpersonal communication, business and professional communication, and communication theories. In addition to teaching, Adler has co-authored and has edited several textbooks that address communication contexts and topics including interpersonal communication, small group communication, public speaking, assertiveness, and social skills. In addition to writing and teaching, he works with professional and business people to improve their communication on the job.
Russell F. Proctor II is currently a professor at Northern Kentucky University, where he has taught since 1991. He primarily teaches courses in Interpersonal Communication (basic and advanced), and Interviewing. He won the university's Outstanding Professor Award in 1997. He is the author of numerous articles and textbooks focusing on interpersonal communication and communication education, with a particular interest in the use of feature films as instructional resources.
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