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Investigative Interviewing: The Conversation Management Approach - Softcover

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9780192843692: Investigative Interviewing: The Conversation Management Approach
  • PublisherOxford University Press
  • Publication date2021
  • ISBN 10 0192843699
  • ISBN 13 9780192843692
  • BindingPaperback
  • LanguageEnglish
  • Edition number3
  • Number of pages752
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Paperback. Condition: new. Paperback. Conversation Management is an ethical, effective, and long-standing approach to investigative interviewing that is applicable to any investigative context, whether criminal or civil, based on a commitment to respect for the individual and the principles of successful communication. In the third edition of this highly successful book, the authors have reviewed both the evidence base supporting the approach and the presentation of the content. The result is asignificant rewrite of the previous edition with new chapters, new information, and new tools to maximize disclosure by interviewees, now also supported by references and footnotes throughout the text. Thetext includes explanations of how conversation works and how a working relationship is created; the realities of influencing, persuasion, and negotiation; the process of telling and listening; how people remember and forget offence-related experience; how to assist their remembrance of offence-related detail; and how to ask the right question at the right time in the right way and specific chapters covering interviews with victims, witness and suspects as well as more diverse situations.Investigative Interviewing: The Conversation Management Approach is the definitive textbook for anyone seeking an in depth understanding of investigative interviewing as a subject and Conversation Managementas a proven approach. This new edition continues to provide the most up-to-date and comprehensive information on interviewing subjects. It contains 'how to' guides, practical applications, and example scenarios for students to understand and learn the best way to interview a wide range of people. Shipping may be from multiple locations in the US or from the UK, depending on stock availability. Seller Inventory # 9780192843692

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