Items related to Conflict and Dispute Resolution: A Guide for Practice

Conflict and Dispute Resolution: A Guide for Practice - Softcover

Brandon, Mieke; Robertson, Leigh

 
9780195558425: Conflict and Dispute Resolution: A Guide for Practice

Synopsis

onflict and Dispute Resolution is a practical guide to understanding dispute resolution theory in the context of organisational, psychological and social work themes. It covers the spectrum of interventions; from the prevention of conflict, ignoring it, managing it through feedback, difficult conversations, self mediation, conflict coaching to facilitative processes such as dispute facilitation, mediation, concilliation and managing groups and multi party disputes.

The book encourages diverse thinking about how conflict impacts not only on the individual, but also on relationships in their broadest sense, at home, at work, locally and globally. The authors show how to apply the theoretical aspects of mediation to skill building for conflict management, negotiation and mediation, and include discussion of assessment methods.

Conflict Resolution and Mediation is comprehensive in its coverage of all the skills and processes needed by students, coaches, mentors and practitioners to help deal with dilemmas and become reflective practitioners. It is complete with case studies, clear examples and dialogue extracts to assist in becoming more aware and more effective at beign able to provide an appropriate process for parties to achieve their outcome.

"synopsis" may belong to another edition of this title.

About the Author

Mieke Brandon and Leigh Robertson are practitioners with many years of experience as mediators, counsellors, trainers, coaches and mentors. They have created a comprehensive and stimulating text from their extensive involvement in the field.

"About this title" may belong to another edition of this title.