Taking Charge Of Change: Ten Principles For Managing People And Performance - Hardcover

Smith, Douglas K.

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9780201484083: Taking Charge Of Change: Ten Principles For Managing People And Performance

Synopsis

Looks at the impact of change on the modern corporation, offers diagnostic tools to assess the need for change, advice on how to implement changes, and guidelines for measuring performance

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Reviews

In business, reengineering is the idiom of the day. Brought to prominence by Michael Hammer and James Champy (Reengineering the Corporation, HarperBusiness, 1993), reengineering calls for an organization to examine itself and its processes. Ironically, whatever the impetus, 70 percent of all reengineering efforts result in failure. In this work, Smith, a management consultant and coauthor of The Wisdom of Teams (LJ 2/1/93), attempts to move reengineering in a more positive direction and provides a syllabus for understanding and implementing a reengineering effort. For Smith, the emphasis is on people and performance. Change is never easy, and the value of the book is in the real situations and examples where change has been attempted, sometimes successfully, sometimes not (lessons can be learned from failure). Aside from being an excellent primer with clearly illustrated models, the last chapter, dealing with personal leadership, is noteworthy. Any organization contemplating a change effort should read this chapter before taking the journey.?Steven Silkunas, Southeastern Pennsylvania Transit Authority, Philadelphia
Copyright 1996 Reed Business Information, Inc.

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Other Popular Editions of the Same Title

9780201916041: Taking Charge Of Change: Ten Principles For Managing People And Performance

Featured Edition

ISBN 10:  0201916045 ISBN 13:  9780201916041
Publisher: Basic Books, 1997
Softcover