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Total Quality Management: Three Steps to Continuous Improvement - Hardcover

 
9780201563054: Total Quality Management: Three Steps to Continuous Improvement

Synopsis

"Total Quality Management: Three Steps to Continuous Improvement" lets you learn how to move beyond the 'buzzwords' of quality to capture the competitive advantage that quality improvement experts always promise but rarely deliver.... In this comprehensive book, authors Tenner and DeToro bring you proven, successful service quality improvement techniques used at leading companies worldwide.

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  • PublisherAddison-Wesley
  • Publication date1992
  • ISBN 10 0201563053
  • ISBN 13 9780201563054
  • BindingHardcover
  • LanguageEnglish
  • Edition number1
  • Number of pages192

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9780201563672: Total Quality Management: Three Steps To Continuous Improvement

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ISBN 10:  0201563673 ISBN 13:  9780201563672
Publisher: Pearson Professional Education, 1992
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Tenner, Arthur, De Toro, Irving
ISBN 10: 0201563053 ISBN 13: 9780201563054
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Arthur R. Tenner, Irving J. Detoro
Published by Addison Wesley, 1992
ISBN 10: 0201563053 ISBN 13: 9780201563054
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Condition: Sehr gut - gebraucht. Gebundene Ausgabe Sehr guter Zustand Original-Schutzumschlag Zustand: 2, Sehr gut - gebraucht, Gebundene Ausgabe Addison Wesley , 1992 , Total Quality Management: Three Steps to Continuous Improvement, Arthur R. Tenner, Irving J. Detoro. Seller Inventory # BU357650

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