"Total Quality Management: Three Steps to Continuous Improvement" lets you learn how to move beyond the 'buzzwords' of quality to capture the competitive advantage that quality improvement experts always promise but rarely deliver.... In this comprehensive book, authors Tenner and DeToro bring you proven, successful service quality improvement techniques used at leading companies worldwide.
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Destination, rates & speedsSeller: Better World Books, Mishawaka, IN, U.S.A.
Condition: Good. Used book that is in clean, average condition without any missing pages. Seller Inventory # 38640984-6
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Seller: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.
Hardcover. Condition: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less 1.5. Seller Inventory # G0201563053I3N00
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Seller: Sigrun Wuertele buchgenie_de, Altenburg, Germany
Condition: Sehr gut - gebraucht. Gebundene Ausgabe Sehr guter Zustand Original-Schutzumschlag Zustand: 2, Sehr gut - gebraucht, Gebundene Ausgabe Addison Wesley , 1992 , Total Quality Management: Three Steps to Continuous Improvement, Arthur R. Tenner, Irving J. Detoro. Seller Inventory # BU357650
Quantity: 1 available