Items related to What To Say To Get What You Want: Strong Words For...
What To Say To Get What You Want: Strong Words For 44 Challenging Types Of Bosses, Employees, Coworkers, And Customers - Softcover
Synopsis
Is your boss a Perfectionist,” demanding flawless results? Do you have Can-Do” employees who can't deliver? Does a Drain” siphon away your time? You can win cooperation from these people before they block your productivity. What to Say to Get What You Want provides the right words to motivate, convince, or soothe almost any personality.
"synopsis" may belong to another edition of this title.
About the Author
Sam Deep is a consultant and trainer from Pittsburgh.
Lyle Sussman, Ph.D., is Professor of Management at the University of Louisville. Their other books include Yes, You Can! (80,000 sold) and What to Say to Get What You Want (60,000 sold). The Sandler Sales Institute provides sales training through its national network of 180 affiliates.
From Library Journal
Deep and Sussman have again combined to create a highly readable book designed to aid managers in dealing with everyday problems. Unlike their Smart Moves ( LJ 4/15/90), which dealt with a wide variety of management problems, their new book focuses on the interpersonal skills and communication techniques needed on the job. The book is not about how to manipulate people, as its title might suggest, but rather, is designed for those managers who find themselves having a problem dealing with one of these four groups: coworkers, employees, bosses, or customers. The book is divided into two sections: part 1 deals with the "Ten Commandments of Change," which the authors identify as being needed by managers to bring about change in people. Part 2 looks at ways to deal with 40 different types of difficult people, which makes for very entertaining reading. There are ten types of personalities for each of the aforementioned four categories with instructions on what to avoid saying and what to say to get the results that are desired. A good purchase for management collections or any manager's bookshelf.
- Richard Paustenbaugh, Oklahoma State Univ. Lib., Stillwater
Copyright 1992 Reed Business Information, Inc.
"About this title" may belong to another edition of this title.
- PublisherAddison-Wesley Publishing Company, Inc
- Publication date1992
- ISBN 10 0201577127
- ISBN 13 9780201577129
- BindingPaperback
- LanguageEnglish
- Edition number1
- Number of pages336
- Rating
Search results for What To Say To Get What You Want: Strong Words For...
Stock Image
What To Say To Get What You Want: Strong Words For 44 Challenging Types Of Bosses, Employees, Coworkers, And Customers
Published by
Addison-Wesley Publishing Company, Inc, 1992
ISBN 10: 0201577127
ISBN 13: 9780201577129
Used
Softcover
Seller: SecondSale, Montgomery, IL, U.S.A.
Seller rating 5 out of 5 stars
Condition: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc. Seller Inventory # 00063073222
Quantity: 3 available
Stock Image
What To Say To Get What You Want: Strong Words For 44 Challenging Types Of Bosses, Employees, Coworkers, And Customers
Published by
Addison-Wesley Publishing Company, Inc, 1992
ISBN 10: 0201577127
ISBN 13: 9780201577129
Used
Softcover
Seller: SecondSale, Montgomery, IL, U.S.A.
Seller rating 5 out of 5 stars
Condition: Acceptable. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc. Seller Inventory # 00067227288
Quantity: 1 available
Stock Image
What To Say To Get What You Want: Strong Words For 44 Challenging Types Of Bosses, Employees, Coworkers, And Customers
Published by
Addison-Wesley Publishing Company, Inc, 1992
ISBN 10: 0201577127
ISBN 13: 9780201577129
Used
Softcover
Seller: SecondSale, Montgomery, IL, U.S.A.
Seller rating 5 out of 5 stars
Condition: Very Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc. Seller Inventory # 00039487250
Quantity: 1 available
Stock Image
What To Say To Get What You Want: Strong Words For 44 Challenging Types Of Bosses, Employees, Coworkers, And Customers
Published by
Addison-Wesley Publishing Company, Inc, 1992
ISBN 10: 0201577127
ISBN 13: 9780201577129
Used
paperback
Seller: Your Online Bookstore, Houston, TX, U.S.A.
Seller rating 5 out of 5 stars
paperback. Condition: Good. Seller Inventory # 0201577127-3-28211943
Quantity: 1 available
Stock Image
What To Say To Get What You Want
Published by
Addison-Wesley Publishing Compan, 1992
ISBN 10: 0201577127
ISBN 13: 9780201577129
Used
Paperback
Seller: Once Upon A Time Books, Siloam Springs, AR, U.S.A.
Seller rating 4 out of 5 stars
Paperback. Condition: Acceptable. This is a used book. It may contain highlighting/underlining and/or the book may show heavier signs of wear . It may also be ex-library or without dustjacket. This is a used book. It may contain highlighting/underlining and/or the book may show heavier signs of wear . It may also be ex-library or without dustjacket. Seller Inventory # mon0000720030
Quantity: 1 available
Seller Image
What To Say To Get What You Want: Strong Words For 44 Challenging Types Of Bosses, Employees, Coworkers, And Customers
Published by
Addison-Wesley Publishing Company, Inc, 1992
ISBN 10: 0201577127
ISBN 13: 9780201577129
Used
Softcover
Seller: Bay State Book Company, North Smithfield, RI, U.S.A.
Seller rating 5 out of 5 stars
Condition: acceptable. The book is complete and readable, with all pages and cover intact. Dust jacket, shrink wrap, or boxed set case may be missing. Pages may have light notes, highlighting, or minor water exposure, but nothing that affects readability. May be an ex-library copy and could include library markings or stickers. Seller Inventory # BSM.ENWT
Quantity: 1 available
Stock Image
What To Say To Get What You Want: Strong Words For 44 Challenging Types Of Bosses, Employees, Coworkers, And Customers
Published by
Addison-Wesley Publishing Company, Inc, 1992
ISBN 10: 0201577127
ISBN 13: 9780201577129
Used
Softcover
Seller: Wonder Book, Frederick, MD, U.S.A.
Seller rating 5 out of 5 stars
Condition: Very Good. Very Good condition. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner's name, short gifter's inscription or light stamp. Seller Inventory # B16A-02302
Quantity: 2 available
Stock Image
What To Say To Get What You Want: Strong Words For 44 Challenging Types Of Bosses, Employees, Coworkers, And Customers
Published by
Addison-Wesley Publishing Company, Inc, 1992
ISBN 10: 0201577127
ISBN 13: 9780201577129
Used
Softcover
Seller: Wonder Book, Frederick, MD, U.S.A.
Seller rating 5 out of 5 stars
Condition: Good. Good condition. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains. Seller Inventory # H09A-02206
Quantity: 1 available
Stock Image
What To Say To Get What You Want: Strong Words For 44 Challenging Types Of Bosses, Employees, Coworkers, And Customers
Published by
Addison-Wesley Publishing Company, Inc, 1992
ISBN 10: 0201577127
ISBN 13: 9780201577129
Used
Softcover
Seller: Goodwill Books, Hillsboro, OR, U.S.A.
Seller rating 5 out of 5 stars
Condition: Good. Signs of wear and consistent use. Seller Inventory # 3IIJZF002I99_ns
Quantity: 1 available
Stock Image
What to Say to Get What You Want: Strong Words For 44 Challenging Types Of Bosses, Employees, Coworkers, And Customers
Seller: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.
Seller rating 5 out of 5 stars
Paperback. Condition: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less 0.86. Seller Inventory # G0201577127I3N00
Quantity: 1 available