This book is known for its engaging style and for the many current examples of human service practitioners at work, which makes it a top seller in its market. It offers a historical context of the field of human services, insights into the overall social welfare field, and concrete descriptions of how primary intervention strategies are put into daily practice in human service agencies. It provides a well-rounded look at the many options offered in the field of human services, and aims to prepare entry level human service workers for future careers. There is a strong multicultural emphasis. Social welfare chapter (Ch. 6) is completely revised to reflect the new Welfare Reform Act (TANF). Incorporates a new section on managed care included in the case management chapter (Ch. 9). Presents new material on the use of computers and the Internet in social agencies in the planning chapter (Ch. 11). For practitioners of human services and/or social work.
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Betty Reid Mandell is Professor Emerita at Bridgewater State College, Massachusetts. She is the editor of The Crisis of Caregiving: Social Welfare Policy in the United States, Palgrave/Macmillan, 2010, and is the co-editor of New Politics.
Barbara Schram graduated from Antioch College and received masters degrees in both sociology and social work from Columbia University and a doctorate from Harvard University with a specialization in education and social policy.
Worked as a program direction of a large recreational and cultural organization, planning programs for children and young adults and supervising staff who delivered these services. Spent several years as the director of a community agency in a low income urban area helping parents become involved in their children’s education and effect changes in the schools that better reflected their cultural background and values. Spent 26 years at Northeastern University where she originated and then taught in the Human Services Program. Designed appropriated courses and supervised student internships.
Has done extension volunteer work with citizen groups involved in interracial and special needs adoptions, improving services for persons with learning disabilities and improving prison education programs.
In addition to this text she has written over 20 articles and a book entitled, Creating the Small Scale Social Program: From idea to implementation to evaluation.
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