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Synopsis
Operations Management is an ideal text for courses requiring an in-depth yet accessible guide to operations management. This edition has been fully updated to provide coverage of service and manufacturing industries that reflects the modern business environment. Cases cover a range of global brands, ensuring students can apply theory to the real world.
New to this edition:
- New chapters on CSR, Ethics and "Analyzing the Business"
- Increased coverage of performance measurement
- New coverage of six sigma and Taguchi
- New section on lean management and improving operations
- Increased coverage of MRP
- Chapters on time and productivity, maintenance and new technology removed
- The preface has been overhauled with a section dedicated to the differences between Operations Management and Essentials of Operations Management
- All the chapters have been re-worked to make the content broader and the coverage deeper
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About the Author
ALEX HILL is Principal Lecturer at Kingston University, UK, an Associate Fellow at the University of Oxford, UK, and a Visiting Professor at the University of Pretoria. Prior to moving into university education, he worked extensively in industry and researches and consults in a wide range of service and manufacturing organizations.
TERRY HILL is Emeritus Fellow at the University of Oxford, UK, an Affiliate Professor at the Milan Polytechnic, Italy and at the Ohio State University and a Visiting Professor at the University of Pretoria, South Africa. He is a leading international figure in the field of operations management and operations strategy. Terry spent several years in operations management and continues to work as a consultant. He has held previous professorial appointments at London Business School, UK, and the University of Bath, UK.
TERRY HILL is Emeritus Fellow at the University of Oxford, UK, an Affiliate Professor at the Milan Polytechnic, Italy and at the Ohio State University and a Visiting Professor at the University of Pretoria, South Africa. He is a leading international figure in the field of operations management and operations strategy. Terry spent several years in operations management and continues to work as a consultant. He has held previous professorial appointments at London Business School, UK, and the University of Bath, UK.
"About this title" may belong to another edition of this title.
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Operations Management
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Operations Management
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Operations Management
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Operations Management
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Operations Management 3RD ED
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Operations Management
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Operations Management
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Operations Management
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