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This text is aimed at the introductory and MBA Production Operations Management market. This text provides a survey of the latest techniques and methods for managing operations in services and manufacturing. It presents all concepts with a real-world perspective based on the extensive global consulting work of the lead author, Dick Schonberger. The authors use 15 principles as a framework for organizing the text. This edition stresses teamwork, quality, and customer service in both manufacturing and services. The traditional topics such as product and service design, purchasing, inventory, location and layout, scheduling, etc., are included. There is not a great emphasis on the quantitative areas. This book is considered to be on the leading edge and offers an alternative to our other POM books.
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Book Description Irwin Professional Pub. Paperback. Condition: GOOD. Spine creases, wear to binding and pages from reading. May contain limited notes, underlining or highlighting that does affect the text. Possible ex library copy, thatâ€™ll have the markings and stickers associated from the library. Accessories such as CD, codes, toys, may not be included. Seller Inventory # 2945610436
Book Description Irwin Professional Publishing, 1991. Paperback. Condition: Very Good. Daily dispatch from the UK. Seller Inventory # mon0000189772
Book Description Paperback published by Irwin, 1991, 4th edition. In good condition. This is a very heavy book and will incur extra postal and packing charges. [Ref: BKS]. Seller Inventory # 321485
Book Description Irwin Professional Publishing, 1991. Condition: Fair. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. In fair condition, suitable as a study copy. Seller Inventory # 4712347