The majority of the exercises, role playing simulations, and cases were developed in and for management training workshops. The cases themselves represent different industries and organizations around the globe with diverse size, product, service, and cultures. The experiential learning approach is used throughout the text, and there are multiple interactive teaching methods for each teaching module.
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- PublisherRichard d Irwin
- Publication date1996
- ISBN 10 0256141150
- ISBN 13 9780256141153
- BindingPaperback
- Number of pages575
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